AceCogAT Service Privacy Policy
AceCogAT does not permit children under the age of 13 ("Child") to create an account and does not knowingly collect personally identifying information from children under the age of 13 without the consent and at the direction of a parent. AceCogAT permits Parents or Legal Gaurdians to set up child profiles associated with the Parent account so that children may access the Service under the Parent's supervision. We take special precautions to collect only as much information as is reasonably necessary for the child to use the Service and to ensure that Parents have access to and control of their child's use of the Service. This Privacy Policy applies to all users of child profiles associated with a Parent account, regardless of the age of the child. By creating a child profile associated with a Parent account and permitting your child to use the AceCogAT Service, you expressly agree to the practices described in this Children's Privacy Policy and you consent to the collection, use, and disclosure of your child's personal information as described herein.
1. How to create a child profile associated with a Parent account.
A parent must purchase a user license using a credit card through the signup page and register for an account with AceCogAT, and agree to the terms of our Terms of Service, Privacy Policy and this Children's Privacy Policy. During the account creation process, the Parent may create individual profiles for each child(ren) authorized by the Parent to use the Service. Each child user profile must be associated with a Parent account, and children cannot access the Service without the Parent first signing in to the Parent account with the Parent's login credentials. After the Parent logs into a Parent account, the child user selects the child profile to use the Service. More chlidren profiles may be added by the parent by purchasing additional liceses using a credit card from the settings page which is only accessible using the Parent's account password. The Parent may only add up to three children from one Parent Account.
2. What information does AceCogAT collect from or about a child and how does AceCogAT use this information?
Information you provide us. Through the Parent's sign up, the Parent provides information about the child(ren) authorized by the Parent to use the Service through the Parent's account, including a profile name, student's grade and the CogAT level of the child. We recommend that the Parent selects a profile name that does not include the real name or identifying characteristics of the child. AceCogAT does not request a birthdate or any additional personal information from the user of the child profile, . AceCogAT uses this information to provide the Service to the user of the child profile. AceCogAT uses the e-mail address provided by Parent accounts to communicate messages about the account, such as subscription notices and password resets, and the child user reports.
Information collected from the Child's use of the Service. During the course of providing the Service, we collect information about the user of the child profile's use of the Service and information submitted to the Service, such as answers to questions, time taken to solve questions, for the purpose of providing feedback to the user, compiling reports and performing analytics to generate custom assigments tailored to improve the student's performance'. When your Child accesses the Service through the Parent's account, we automatically collect and store usage information as well as information about the device used by the Parent and Child to access the Service. For example, we collect an IP address, location (at the city level), browser type, language preferences, and other information about the device used to access the Service, such as the device type, model and manufacturer and a unique identifier which allows us to uniquely identify your browser, device, or account, as well as account usage information such as the day/time stamp, referring/exit pages and URLs, pages viewed, and similar information. This information is typically collected through a variety of tracking technologies, including cookies, web beacons, log files, and similar technology (collectively, "tracking technologies"), and we may use third party providers to collect this information on our behalf. This data collection is explained in greater detail in Section 1 of our Privacy Policy under the sub-heading "Information we receive when you use the Service." We use this information to secure and improve the Service, to provide personalized content and information, to remember you when you return to the Service at a later time or using a different device, to improve the Service, to save you time, to provide better technical support, to track website usage and other similar purposes. We also collect the chat text inputs by the user while they interact with Lumi, the AI chatbot learning buddy. We recommend that the chat inputs be limited to the help needed for solving the question and should not inlcude any personal or personally identifiable information. These are used to assess and improve the quality of our AI chatbot.
3. How we disclose information
AceCogat does not share or disclose a child's personal information to any third party vendor or organization. If AceCogAT becomes involved in a merger, acquisition, bankruptcy, change of control, or any form of sale of some or all of its assets, personal information may be transferred or disclosed in connection with the business transaction, subject to any applicable laws.
4. Third party tracking and online advertising on the Service
AceCogat does not display any targeted advertising on the Service.
5. How to access and delete your child's personal information
The Parent may review the information collected from the user of the child profile at any time by signing in to the Parent account. The Parent may refuse to permit the further collection of the child user's information by no longer providing the child user access to the Service through the Parent's account. AceCogAT will retain the personal information collected from and about the user of the child profile for as long as necessary to provide the Service and will de-identify or delete the personal information after the termination of the Parent's subscription account in accordance with our standard data retention policy or until we receive a deletion request. To request deletion of personal information of a user of a child profile at any time, please contact us at support@acecogat.com.
6. Region-Specific Disclosures
We may choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain regions or states. Please refer to the Region-Specific Disclosures section of our Privacy Policy to learn more.
7. Contact us
If you have questions or concerns about this policy or about our use of information provided by a user of a child profile, please contact us: